Last Updated: January 1, 2026
At Northwood Furniture Makers, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website located at northwoodfurn.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
When you visit our website, we may collect certain information automatically, including your device type, operating system, browser type, IP address, pages viewed, time spent on pages, links clicked, and the URL you came from. This information helps us understand how visitors use our site and allows us to improve the user experience.
We collect information you voluntarily provide when contacting us through forms on our website. This typically includes your name, email address, phone number, and any message or inquiry you submit. We use this information solely to respond to your request and provide our services.
The information we collect is used to operate and maintain our website; respond to inquiries and deliver services; send administrative information, such as updates and security alerts; analyze usage patterns to improve our content and user interface; and comply with applicable legal requirements. We do not use your information for automated decision-making or profiling.
We use cookies and similar tracking technologies to track activity on our website. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function correctly. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We use appropriate technical and organizational measures to protect your personal data. Personal data submitted through contact forms is retained for up to two years and used only for the purpose for which it was collected. After this period, data is securely deleted or anonymized.
You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, to request erasure of your data, and to withdraw consent for processing where consent was the legal basis. To make any such request, contact us at info@northwoodfurn.com. We will respond within 30 business days.
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@northwoodfurn.com.
If you have questions about this Privacy Policy or our data practices, please reach out to us at info@northwoodfurn.com. We value transparency and are happy to address any concerns you have about how your information is handled.